Conflict Resolution 

Conflict Resolution Training course is for everyone. It provides the most effective techniques and strategies for handling and resolving conflict in the workplace. Conflict can occur in any workplace, this course is, therefore, suitable for all industry sectors. Understand the types of conflict and learn how to prevent conflict with this short course. 
 
Conflict is part of our daily lives and it can have a very negative impact on our relationships. However, well-managed conflict can bring about positive change. It has been found that 85% of employees deal with conflict at work at some point, and 29% of employees deal with it almost constantly. 
 
Cost: £30 + VAT 
 
Learning Outcomes 
 
Understand the different types of conflict and their consequences 
 
Learn strategies to prevent conflict 
 
Understand how to handle serious conflict 
 
Course duration: 30 - 35 minutes. 
 
Check out our Equality & Diversity Training.  
 
Course Contents 
 
This training course is broken down into 3 sections 
 
1. Introduction to Conflict - what conflict is, the different types, and the harmful consequences for individuals and organisations if it isn’t handled well. It also offers a few techniques that are very effective at preventing conflict from arising or escalating. 
 
2. Tips & Techniques - the key skills that are needed to resolve a conflict and reach a happy outcome for all involved - including emotional intelligence and logical thinking.  
 
3. Handling Serious Conflict - suggestions for an organisation's Conflict Resolution Strategy. It also provides you with six simple steps to approach, work through and resolve more complex or serious conflicts. 
 
Training Link Europe E-Learning LMS Platform 
 
Upon completing your course a certificate will be generated with you name, company name (if applicable), course taken, pass percentage, date of completeion, expiry date & stamp of approval or accreditations by recognised accreditations. 
 
Some of our courses are machine translated, plus use our contact us page for a full list. 
 
This training provides awareness education. Face to Face training would be required in order to complete the complete skills and knowledge to carry this practically in your organisation. 
 
 

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