Conflict Resolution
This online Conflict Resolution Training course is designed for the use of all levels of employees. This course provides the user with effective techniques and strategies to handle conflict in the workplace.
Conflict is part of our daily lives and it can have a very negative impact on our relationships. However, well-managed conflict can bring about positive change. It has been found that 85% of employees deal with conflict at work at some point, and 29% of employees deal with it almost constantly.
Prices
Course Contents
This training course is broken down into 3 sections
1. Introduction to Conflict
2. Tips & Techniques
3. Handling Serious Conflict.
Learning Outcomes
Understand the different types of conflict and their consequences
Learn strategies to prevent conflict
Understand how to handle serious conflict
Course duration: 30 - 35 minutes.
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Upon completing your course a certificate will be generated with your name, company name (if applicable), course taken, pass percentage, date of completeion, expiry date & stamp of approval or accreditations by recognised accreditators.
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